Terms and Conditions


We want your experience in the Paula Falcão site to be the best it can. You can view our articles browsing our website and clicking on the items you are looking for. In the item's you can see the information for the article.


To purchase the item, just click "add to cart". You can then choose whether to continue shopping or go directly to the shopping cart.


When satisfied with your selection should click on "shopping cart" at the top of the page to be directed to the shopping cart page.


In the shopping cart page you can review your selection, change quantities or remove items. When satisfied with your selection of products shall indicate the shipping address, select the method of payment and shipping and complete your order.


After submitting your order we will send you an e-mail confirming the order. Please note that this is only indicative and email does not constitute acceptance of your order. Acceptance of your order and the formalization of the contract between Paula Falcão and the client will only take place after payment confirmation and sending e-mail to confirm that the items ordered were dispatched.


Information on the availability of some articles may occasionally be incorrect. If your order is not available items in stock we will contact you via email and give you the option to order alternative items or cancel your order.


We reserve the right to withdraw any item from our website at any time, without that we are responsible for it.




All products prices Paula Falcão are presented in EURO and include VAT. Transport costs are not included as these can only be given after order completion.


Paula Falcão is not responsible for import costs, or any other charges which may be required outside the European Union.


Although we strive to always provide the most accurate, occasionally there may be items with incorrect prices.


To ensure that you have the right information we will contact you immediately after it was discovered the error in order to alert you and whether you want to cancel the order or whether you want to end with the correct price.


Paula Falcão reserves the right to amend, at any time, their prices, promotions, articles and features. The prices are reduced during the sales and promotions are valid only for the indicated period.


For situations in which you may return or exchange the item ordered and what the deadlines that must see to respect the options described below.


It is a mandatory requirement in any case, the item is returned in its original box with all the documentation sent by Paula Falcão with no evidence of use and within the time limits specified for each situation.


Applications for return or exchange must be made via email to within the time limits specified below. Paula Falcão will contact you as soon as receive your order and inform you about the steps you should take.


May return us your order if give up or regret the purchase made by the deadline of 15 (fifteen) days after receipt. Paula Falcão refund your money within the legal time limit in place. Transport costs associated with the return will be your responsibility.


If the article presents any manufacturing defect can make an exchange in case send your request within thirty (30) days after receiving the order. In this case the Paula Falcão assumes the article transportation costs returned.



In order of receipt of the moment should check carefully if the item received is in compliance and no evidence of having been used.


Note that the customs services may, for verification purposes, opening the packages in transit in the course of their duties.


If you realize that the item shipped was damaged during shipping will make an exchange within 48 hours after receiving the order. In this case the Paula Falcão assumes the article transportation costs returned.


In either situation, having returned the items to the address below, Paula Falcão will review your request and make the return or exchange within 15 days.



Avenida 5 de Outubro, nº148, 4ºB - 2900-309 SETÚBAL


Terms and Conditions of website Paula Falcão apply to all transactions between Paula Falcão and our customers. They are governed by Portuguese law and subject to the jurisdiction of the Portuguese courts. Please read them carefully once we do not accept amendments and we reserve the right to change these Terms and Conditions at any time and any changes will be valid from the moment it is published on the website.





Unless otherwise indicated, images, logos, text and other content featured on this website are the property of Paula Falcão.


You can share the contents of the website over the internet from indicating that the content is from the website of Paula Falcão.


In specific situations we can provide third-party intellectual property content that gave us consent to use.


If it considers that your intellectual property has been used in a way that implies the violation of their rights please contact us.